Moreno & Associates, Inc. provides seven days per week twenty-four hour per day custodial services. You tell us when you need your facility cleaned and we will schedule services. A trained, uniformed custodian will clean your facility according to a tailored specification designed by the Moreno management team especially for your company. Traditionally a janitor is responsible for the basic housekeeping tasks within a facility. All tasks, such as removing trash, sanitizing restrooms, sweeping and mopping all hard floors, and dusting horizontal surfaces, will be incorporated within your tailored janitorial specifications.
Moreno & Associates, Inc. can provide a day porter or matron to your facility. Porters generally work during the day and assist with various housekeeping needs, such as checking restrooms and cafeterias, stocking coffee and water stations, assisting with recycling, or even working the mailroom. A Moreno & Associates, Inc. management team member can evaluate your needs, make suggestions, and design specifications to provide the necessary manpower for the job.
Every cleanroom is unique and requires different services. We are experts in all types and styles of cleanrooms and can build a customized program based on your requirements.
One of Moreno & Associates, Inc. operations managers will assess your carpet and suggest the most economical and effective procedures necessary to maintain the desired level of cleanliness.
- Truck mount extraction
- Dry chemical cleaning
- Portable extraction
- Surface spin bonnet cleaning
- Rotary shampoo
- Carpet protection
Moreno & Associates, Inc. utility crews are skilled and trained to provide washing, waxing and deep cleaning of the following hard floor surfaces:
- Synthetic Tiles
- Ceramic Tiles
- Natural Stone
- Cement
- Hard Wood
- ESD - Floors
- Raised Computer Floor
Moreno & Associates, Inc. has made the investment by purchasing state of the art equipment necessary to clean and protect furniture both commercial and residential. We can clean and protect cubicles both new and used. A Moreno & Associates, Inc. representative will evaluate your furniture and recommend the most economical and effective process you need to keep them clean and protected.
Yes, we do windows! Moreno & Associates, Inc. specialty crews provide window washing services to facilities two stories and below. Of course we go as high as you do from the inside of the building. We also maintain a subcontractor relationship with a few qualified high-rise window washers. We can be your single source window washing company. Contact a Moreno & Associates, Inc. representative for a quote.
Pressure washing services is a specialty Moreno & Associates, Inc. offers through our utility crew. Moreno & Associates, Inc. works in compliance with all the OSHA requirements within all aspects of pressure washing. Contact a Moreno & Associates, Inc. representative to receive a quote for any of the following services:
- Sidewalk
- Deck
- Playground
- Parking Lot
- Building
- Warehouse
Sometimes it rains too hard. Sometimes a pipe breaks. Find yourself standing in a pool of water? Contact our emergency response line seven days per week, twenty-four hours per day. An emergency response team will be dispatched to your facility within (1) hour, guaranteed.
Yes, we can! We put up tents, barbeque for your party, and even clean up afterwards. We can help for any special event you have. If we are not experts in the task, we will find one for you. Give us a call and we will be happy to help.
Moreno & Associates, Inc. offers cleaning, event set up, shoe shining services, and porter staff for your country club. Contact our office for complete details about these specialized services.
Moreno & Associates, Inc. (License # 768305) provides commercial and residential painting services. We specialize in repaints and new construction of residential homes, apartment complexes, town homes, warehousing and high tech facilities. We provide excellent interior and exterior services. We work at ground level or utilize high-reach ladders and all forms of aerial equipment to complete your project.
Please contact Customer Service by phone at (408) 924-0353 or email us at CustomerService@morenoclean.com for an estimate or answers to any questions you may have.
Please contact Customer Service by phone at (408) 924-0353 or email us at CustomerService@morenoclean.com for an estimate or answers to any questions you may have.
Moreno & Associates, Inc. is registered with the State of California Contractors License Board (License # 768305) with a classifiation (C36 PLUMBING). Our plumbers are experts at replacing fixtures, dealing with clogs and all general plumbing maintenance issues.
Moreno & Associates, Inc. is registered with the State of California Contractors License Board (License # 768305) with a classifiation (D63 CONSTRUCTION CLEAN). MORENO & Associates, Inc. offers turnkey construction clean. Small and large projects are no problem. Moreno can clean up after a small remodel or completely final clean a new construction job. We offer laborers, utility crews and custodians during the project as well.
Moreno & Associates, Inc. is certified to install the high performance anti-graffiti coating from American Polymer, Corp., The Graffiti Solution System. This system is widely used across the nation to end the destruction of graffiti. We specialize in graffiti abatement, assisting local municipalities, school districts, private businesses, and home owners by professionally covering or removing unattractive graffiti tags while maintaining the architectural integrity of the surface.
Please contact Customer Service by phone at (408) 924-0353 or email us at CustomerService@morenoclean.com for an estimate or answers to any questions you may have.
Please contact Customer Service by phone at (408) 924-0353 or email us at CustomerService@morenoclean.com for an estimate or answers to any questions you may have.
Moreno & Associates, Inc. has been providing handyman services since our inception in 1993. Any small job below $500.00 can be contracted through our office.
- Hang a white board
- Fix a broken door
- Change ballasts
- Move some furniture
- Our janitorial supply company is Greenside Janitorial Supply, www.greensidesupply.com
- Graffiti abatement products provided by American Polymer, www.americanpolymer.com
- Cell phone vendor is Verizon Wireless, www.verizonwireless.com
- Insurance provided by Andreini Insurance Agency, www.andreini.com
- Web development by Brownfield & Associates, www.brownfieldandassociates.com
M.O.P.S - the 'Moreno Operational Performance Scale'
- M.O.P.S – designed to satisfy the LEED EB requirement (EQ Credit 3.2 or 3.3) per the APPA Leadership in Educational Facilities, "Custodial Staffing Guidelines".
- Moreno Operational Performance Scale is a rating program that utilizes a form designed to assess the cleanliness of a facility effectively, accurately, and quickly.
- A completed M.O.P.S form establishes an objective baseline measurement that is track able for quality control purposes.
- M.O.P.S is for the use of clients, building service contractors, customer service managers, and custodial maintenance supervisors.
- M.O.P.S rating system is a simple numerical calculation of assessed tasks within a defined area. Each building may have a different scale depending on its layout.
This Personnel Policy Guide is an outline of the basic personnel policies, practices, and procedures of Moreno & Associates in effect at the time of publication. The purpose of this information is to define Standard Operation Procedures and company policies so that we can all better service our customers. It contains general statements of company policies and should not be read as including the fine details of each policy. Nothing in this personnel guide creates, or is intended to create, a promise or representation of continued employment for any employee. The company may add to the policies in the manual (revoke or modify) from time to time. Management will try to keep the manual current, but there may be times when policy will change before the material is revised.
* Should you wish to view the entire document, contact your Moreno & Associates' Customer Service Manager.
- Emergency Procedures
- Disturbance/Personal Threat
- Sexual Harassment
- Personnel Records
- Initiation Period
- Compensation
- Leave of Absence
- Employee Work procedure
- Attendance
- Safety/Training Program
- Code of Safe Practices
- General Safety
- Slip and Fall
- Handling Materials and Equipment
- Electrical Equipment
- Chemicals
- Fire Prevention and Control
- Theft Policy
- Prohibited Conduct
* Should you wish to view the entire document, contact your Moreno & Associates' Customer Service Manager.
FAQs
• Are you a licensed contractor?
Moreno & Associates, Inc. is registered with the State of California Contractors License Board (License # 768305) for painting, plumbing and construction clean.
• Are you a union or non-union company?
Moreno & Associates, Inc. is not signatory to any union. We do however bid to prevailing wage requirements. We also offer market competitive wages and benefits that include medical, dental, paid vacation and a 401k plan.
• Are you a franchise?
No, Moreno & Associates, Inc. is a family-owned company established in 1993 and is currently operated by its founder and owner J. Ernesto Moreno.
• Do you sub-contract?
Ninety percent of our business is maintained by Moreno employees. Ten percent is provided by certified sub-contractors who have a long standing relationship with our team.
• Do you bid by square foot?
It is very difficult to bid by the square foot as a standard. Once a price is established, the cost per square foot can be determined.
• Can you give me a bid without seeing the building?
Every building is different. As such, only general estimates can be made without a walkthrough. A Moreno & Associates, Inc. representative is available at your convenience to visit your facility and provide you with a custom proposal.
• What other services do you provide?
We are a full-service building maintenance company. We provide many value-added services, including carpet care, floor stripping and waxing, cleanroom care, day porters, window cleaning, light handyman services and many more.
• What terms do you provide?
We would like payment within thirty days of the invoice and can offer a discount for a fifteen-day receipt.
• Are you insured?
Every year we renew the best available insurance policy to make sure we have the coverage you may require. Our insurance is provided by Andreini Insurance Agency, www.andreini.com
• What kind of quality control program do you have?
We hire the best available personnel. In addition, we have a thorough orientation meeting, an onsite physical training program, a field supervisory and customer service team, and a comprehensive performance measurement program.