Frequently Asked Questions

 

What terms do you offer?

We ask for payment within 30 days of the invoice date and can offer a discount for payment received within 15 days.

 

Are you licensed?

Our State of California License is #768305

Our classifications include:

  • C33 – Painting and decorating

  • C61/D63 – Construction clean-up

 

What kind of quality control program do you have?

We hire the best available personnel.

In addition, we have a thorough orientation meeting, and on-site physical training program, a field supervisory and customer service team and a comprehensive performance measurement program.

 

What social networking do you have?

Aside from our website, we have a presence on Facebook, Instagram, YouTube, Yelp, and The Bluebook.

 

Are you a union or non-union company?

Moreno & Associates is not a signatory to any union.  However, we do bid to prevailing wage requirements.  We also offer market competitive wages and benefits.

 

Are you a franchise?

No, Moreno & Associates is a family-owned company established in 1993 and is currently operated by its founder and owner J. Ernesto Moreno.

 

Do you sub-contract?

Ninety percent of our business is maintained by Moreno employees.  Ten percent is provided by certified sub-contractors who have a long-standing relationship with our team.

 

Do you bid by square foot?

It is difficult to bid by the square foot as a standard. Once a price is established, the cost per square foot can be determined.

 

Can I receive a bid without you seeing the building?

Every building is different. As such, only general estimates can be made without a walkthrough.  A Moreno & Associates representative is available at your convenience to visit your facility and provide you with a custom quote.

 

What other services do you provide?

We are a full service building maintenance company.  We provide many value-added services, including carpet care, floor stripping and waxing, clean room care, day porters, window cleaning, light handyman services and many more.  We also have a C33e license and can provide complete painting services.

 

Do you accept credit cards?

Yes, we take payment by credit card, but add on additional fees.