Frequently Asked Questions
What terms do you offer?
We ask for payment within 30 days of the invoice date and can offer a discount for payment received within 15 days.
Are you licensed?
Our State of California License is #768305
Our classifications include:
C33 – Painting and decorating
C61/D63 – Construction clean-up
What kind of quality control program do you have?
We hire the best available personnel.
In addition, we have a thorough orientation meeting, and on-site physical training program, a field supervisory and customer service team and a comprehensive performance measurement program.
What social networking do you have?
Aside from our website, we have a presence on Facebook, Instagram, YouTube, Yelp, and The Bluebook.
Are you a union or non-union company?
Moreno & Associates is not a signatory to any union. However, we do bid to prevailing wage requirements. We also offer market competitive wages and benefits.
Are you a franchise?
No, Moreno & Associates is a family-owned company established in 1993 and is currently operated by its founder and owner J. Ernesto Moreno.
Do you sub-contract?
Ninety percent of our business is maintained by Moreno employees. Ten percent is provided by certified sub-contractors who have a long-standing relationship with our team.
Do you bid by square foot?
It is difficult to bid by the square foot as a standard. Once a price is established, the cost per square foot can be determined.
Can I receive a bid without you seeing the building?
Every building is different. As such, only general estimates can be made without a walkthrough. A Moreno & Associates representative is available at your convenience to visit your facility and provide you with a custom quote.
What other services do you provide?
We are a full service building maintenance company. We provide many value-added services, including carpet care, floor stripping and waxing, clean room care, day porters, window cleaning, light handyman services and many more. We also have a C33e license and can provide complete painting services.
Do you accept credit cards?
Yes, we take payment by credit card, but add on additional fees.